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Spa Arrival

Keep in Mind

 

What to Expect

  • Arrival: Please arrive at least 30 minutes before your appointment.
  • Relaxation: Enjoy the steam room and lounge before and after treatments.
  • Technology-Free Zone: Please turn off all devices. 

Recommendations

  • Preparation: Shower or steam beforehand to prepare your body for treatment.
  • Hydration: Avoid coffee and alcohol prior to your treatment; drink plenty of water afterward.

Note: If you are delayed, your service will end at the scheduled time to avoid inconveniencing other guests.

Amenities

  • We provide a robe, sandals, and towels at check-in.
  • Special attention to draping is practiced during all treatments for your comfort and privacy.

Medical Conditions

  • You will be asked brief medical questions at check-in. Please inform us of any conditions such as high blood pressure, allergies, heart ailments, or pregnancy.

Valuables

  • Please do not bring jewelry or other valuables. We do not assume liability for the loss of personal items.

Teen Spa Services

  • Ages 12–17 can enjoy makeup, pedicures, manicures, and hair services unsupervised.
  • Supervision by a parent or guardian is required for massages, facials, and one-on-one services, as well as use of the Fitness Center.

Service Charge

  • A 20% service charge will be added to all treatments.

Cancellation Policy

  • Please provide at least 24 hours' notice for changes or cancellations.
  • For groups of five or more, 72 hours' notice is required.
  • No deposits are taken, but credit cards are kept on file. Late cancellations or missed appointments will be charged in full.
  • To cancel, call 727.942.5258.

Innisbrook Resort is a cashless facility. Transactions can be settled to your Innisbrook member account, guest room, or credit card. A credit card is required to reserve a service.